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Cookie Policy

Understanding how we use cookies and tracking technologies to enhance your experience.

Last updated: December 22, 2024

This Cookie Policy explains how Clarity Practice Pro ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read alongside our Privacy Policy.

By continuing to use our website and services, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

How Cookies Work

Cookies work by:

  • Storing small pieces of information on your device
  • Being sent back to the website each time you visit
  • Helping websites remember your preferences and actions
  • Enabling personalized experiences and functionality

Types of Cookies by Duration

Session Cookies

Temporary cookies that are deleted when you close your browser. They help maintain your session while navigating our website.

Persistent Cookies

Cookies that remain on your device for a set period or until you delete them. They remember your preferences across visits.

2. How We Use Cookies

We use cookies to enhance your experience with our website and services. Our use of cookies helps us:

Improve Functionality

Remember your login status, preferences, and settings to provide a seamless experience.

Analyze Usage

Understand how visitors use our website to improve our services and user experience.

Ensure Security

Protect against fraud and unauthorized access to maintain the security of our services.

Personalize Content

Deliver relevant content and recommendations based on your interests and usage patterns.

3. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as logging in or filling out forms.

Examples:

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance
  • Form submission and data validation

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

What we collect:

  • Page views and user journeys
  • Time spent on pages
  • Click patterns and interactions
  • Device and browser information
  • Geographic location (country/region level)

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

Features enabled:

  • Language and region preferences
  • Dark/light mode settings
  • Dashboard customizations
  • Recently viewed content
  • Chat and support features

Marketing Cookies (Optional)

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They require your consent and can be disabled.

Used for:

  • Targeted advertising on other websites
  • Retargeting campaigns
  • Social media integration
  • Marketing campaign effectiveness
  • Conversion tracking

4. Third-Party Cookies and Services

We use several third-party services that may set their own cookies on your device. These services help us provide better functionality and understand how our website is used.

Google Analytics

Web analytics service

We use Google Analytics to understand how visitors use our website. This helps us improve our content and user experience.

Cookies used: __cflb, __cf_bm, cf_clearance

Purpose: Security, load balancing, and bot management

Data retention: Session-based to 30 days

Learn more: Cloudflare Privacy Policy

5. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Consent Manager

Use our cookie consent manager to control which types of cookies you allow. You can access this at any time by clicking the "Cookie Settings" link in our website footer.

Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Third-Party Opt-Out

You can opt out of certain third-party cookies directly:

Important Note

Disabling certain cookies may affect the functionality of our website and your user experience. Essential cookies cannot be disabled as they are necessary for the website to function properly.

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons

Small transparent images used to track user behavior and email engagement.

Local Storage

Browser storage for preferences and application data that persists across sessions.

Session Storage

Temporary storage for data that is cleared when you close your browser tab.

Fingerprinting

Collection of device and browser characteristics for security and fraud prevention.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our website or via email
  • Request renewed consent where required by law
  • Provide a summary of key changes

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Privacy Team

Email: privacy@claritypracticepro.com

Subject Line: Cookie Policy Inquiry

Phone: +1 (555) 123-4567

Mail:
Clarity Practice Pro
Attn: Privacy Team
123 Business Ave, Suite 100
San Francisco, CA 94105
United States

Cookies used: _ga, _ga_*, _gid

Purpose: Track website usage and generate analytics reports

Data retention: 26 months

Learn more: Google Privacy Policy

Customer Support Chat

Live chat and support system

Our customer support chat system uses cookies to maintain conversation history and provide personalized support.

Purpose: Enable chat functionality and support history

Data retention: Session-based and 12 months for history

Cloudflare

Security and performance service

Cloudflare provides security, performance optimization, and DDoS protection for our website.